Florida Record
Jacksonville
Critical PriorityTransportationopen

JTA Connection Plus Paratransit Fare Increases

Summary

Public commenters raised strong objections to proposed JTA paratransit fare restructuring, warning that dramatic cost increases threaten employment and mobility for disabled residents.

At a glance

Total mentions
6
Last 30 days
1

Last discussed Apr 14, 2026.

Impact analysis

💰Financial impact

Paratransit users face potential fare increases of up to nearly 300% starting April 2.

✅Who benefits

JTA operating budget offsetting increased transit costs.

⚠️Who could be affected

Disabled residents and workers dependent on paratransit services for daily transportation.

Mentions & discussions (6)

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MeetingApr 14, 2026

City Council — April 14, 2026

Residents voiced concerns over recent JTA paratransit fare increases, noting that rising trip costs place a heavy burden on disabled community members.

MeetingApr 7, 2026

Duval DOGE Special Committee — April 7, 2026

JTA addressed surging cost pressures in its premium Connexion Plus paratransit service by implementing a new distance-based fare structure and partnering with Uber for voucher-based long-distance trips. Meanwhile, base Connexion fares were reduced to encourage ridership shift.

MeetingMar 10, 2026

City Council — March 10, 2026

Public commenters raised strong objections to proposed JTA paratransit fare restructuring, warning that dramatic cost increases threaten employment and mobility for disabled residents.

MeetingJan 27, 2026

City Council — January 27, 2026

Numerous residents and disability advocates spoke passionately about the devastating impact of proposed JTA Connection Plus fare increases and service modifications. Speakers explained that hikes from flat rates to significantly higher mileage fees would price disabled workers out of their jobs and threaten their independence.

MeetingJan 21, 2026

Transportation, Energy & Utilities Committee — January 21, 2026

JTA's proposed changes to its Connection Plus paratransit service drew sharp criticism from council members who argued that higher costs for disabled riders are unfair compared to spending on autonomous vehicles. Lawmakers questioned the agency's priorities and asked for phased-in rate relief to protect vulnerable residents.

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