JEA Unbilled Water Capacity Fees and Oversight
Summary
Council auditors are investigating whether JEA failed to collect millions in capacity fees in recent years. Auditors say they cannot complete their work without interviewing former JEA attorney Regina Ross, whose availability is currently blocked by Office of General Counsel privilege claims.
At a glance
- Total mentions
- 8
- Last 30 days
- 0
Discussed at 1 meeting in the last 60 days; most recently Sep 24, 2026.
Impact analysis
Potentially involves millions of dollars in uncollected public utility fees.
Jacksonville taxpayers and ratepayers if missing revenue is recovered.
Ratepayers if utility funding structures are mismanaged.
Mentions & discussions (8)
FAO Select Committee — September 24, 2026
JEA is rolling out a plan to collect unbilled water capacity fees from roughly 1,700 customers, aiming to take financial pressure off other ratepayers. The process will feature regular quarterly reports to the city and external oversight from the Council Auditor to ensure transparency.
FAO Select Committee — July 27, 2026
The city and JEA are reviewing decades of unbilled water capacity fees totaling up to $55 million. Officials are working to establish fair retroactive policies and ensure automated tracking prevents future oversights.
Special Investigatory Committee on JEA — June 22, 2026
The committee investigated millions of dollars in uncollected water and sewer capacity fees, focusing on a proposed agreement with Mayo Clinic that would have wiped out past fees. Auditors and council members questioned whether the CEO had the legal authority to negotiate such deals without board approval.
Transportation, Energy & Utilities Committee — June 2, 2026
A resident spoke about facing unexpected high water bills from landlords without clear consumer protections or regulations, asking the council to consider rules to help tenants seek retribution.
Special Investigatory Committee on JEA — May 11, 2026
The Council Auditor's office is analyzing JEA capacity fee flows and amounts paid, though a final timeline remains fluid due to data validation challenges.
Special Investigatory Committee on JEA — April 27, 2026
Auditors and lawmakers reviewed ongoing efforts to audit over 25,000 commercial accounts to establish baseline capacity calculations and recover uncollected fees. Discussions focused on ensuring fair and consistent tariff enforcement without unfairly penalizing customers for past administrative gaps.
Special Investigatory Committee on JEA — March 23, 2026
A systemic billing failure dating back to 2022 resulted in large commercial developers failing to pay proper capacity fees as their facilities expanded. The Council Auditor's office is reviewing historical tariffs and records to determine the extent of uncollected revenues and ensure equitable treatment for all utility customers.
Special Investigatory Committee on JEA — March 17, 2026
Council auditors are investigating whether JEA failed to collect millions in capacity fees in recent years. Auditors say they cannot complete their work without interviewing former JEA attorney Regina Ross, whose availability is currently blocked by Office of General Counsel privilege claims.
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