E-911 dispatch transition from BSO to county control
Summary
The county owns the buildings, software and equipment but the Sheriff's Office runs call-taking and dispatch under an expired agreement with no formal contract since 2022. Commissioners directed staff to draft a transition plan targeting October 1, 2027, with all 449 dispatchers moving to the county without layoffs.
At a glance
- Total mentions
- 5
- Last 30 days
- 1
Discussed at 2 meetings in the last 60 days; most recently Oct 20, 2026.
Impact analysis
The county has already put $4 million and then $11.5 million into staffing the system; a formal transition plan will come back for a future vote.
Residents calling 911 could see more accountable management; the 449 dispatchers keep their jobs under county operation.
The Broward Sheriff's Office would lose control of the dispatch operation.
Mentions & discussions (3)
County Commission — October 20, 2026
Commissioner Fisher proposed moving E-911 call-taking and dispatch services from the Broward Sheriff's Office to county operational control by October 1, 2027. Continuity of emergency dispatch for residents is the central concern.
County Commission — October 6, 2026
The county owns the buildings, software and equipment but the Sheriff's Office runs call-taking and dispatch under an expired agreement with no formal contract since 2022. Commissioners directed staff to draft a transition plan targeting October 1, 2027, with all 449 dispatchers moving to the county without layoffs.
County Commission — June 9, 2026
A new contract with Motorola Solutions, up to $25.68 million over ten years, modernizes the county's 911 system — the technology that connects your emergency call to help.
We'll email you when it's on an upcoming agenda and when it's voted on, at most once a day.
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